Údržba přístrojů a servisní smlouvy
Description
The right level of support
Instrument manufacturers must be able to perform quality and validated periodic checks. Endress+Hauser offers a lot more: our range of maintenance services includes several levels of support allowing increased control of your maintenance budget. For more information, please see the 'Scope' section.
In addition to the range of maintenance services, we offer customized services solution and consultancy services e.g. the elaboration of a maintenance plan, analysis of instrument criticality or definition of a relevant stock of spare parts.
Just tell us what you need…
Main benefits
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You determine the exact level of support required from Endress+Hauser
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Optimal instrument performance allowing for safe and smooth operation
- Time saving and total cost control for maintenance activities
- Knowledge transfer from our skilled technicians via regular visits. Endress+Hauser technicians are trained according to specific industry requirements (GMPs etc)
- Documented reports ensuring full compliance to audited quality procedures
You decide the scope of maintenance services required. From a simple periodic check to full support including spare parts, we offer a wide range of service contracts. Furthermore, through tailor-made service, you'll receive additional benefits such as extra-short reaction time or special calibration services.
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In addition to the above, extended service features:
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In addition to the above, total service features:
As an option, we will support all the contracted instruments for on-site repairs within an agreed pre-defined response time. |
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In consultation with you, we will define and agree a scheduled package of services and guarantees to ensure we meet all your maintenance needs and provide a customized service solution.
This kind of contract not only includes calibration activities, remote services, maintenance of software updates etc but also consultancy services covering:
A site audit provides the essential starting point for those agreements.
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FieldCheck The FieldCheck® simulation and test instrument facilitates regular, on-site verification of flowmeters. Meter verification can be carried out without the removal of the flowmeter from the pipe. Where ISO 9000 requires frequent test cycles, FieldCheck® is an economical alternative to calibration.
FieldCheck® consists of a signal generator as well as connection heads and adaptors (Simubox) for different measuring systems and process outputs. All components are contained in a protective case. The high performance, rechargeable battery pack allows operation over extended periods. |
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Software - FieldCare
FieldCare is a unique software tool developed by Endress+Hauser which, in its simplest form, can assist in commissioning and configuration of all field devices. In a more advanced version, FieldCare is a complete instrument-oriented Asset Management tool.
FieldCare is based on FDT (Field Device Tool) technology - an open technology developed in accordance to a standard specification supported by all leading automation suppliers. It can be used to operate all Endress+Hauser devices and third party devices, actuators, drives and remote input/output devices providing that they have the appropriate device-specific drivers. Generic drivers are also available to allow basic configuration of any third party device. The software is compatible with Ethernet, HART and PROFIBUS protocols.
The tool connects and exchanges data with other Endress+Hauser tools and provides links to our W@M lifecycle management system to provide enhanced functionality and additional device information.
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W@M portal
Your installed base centrally organized!
Documenting the installed base from the start of commissioning through to the maintenance stage can be of great help in maintenance management.
The W@M portal is a unique and open tool that allows you to document, in a structured way, all devices installed in your plant. Multiple search fields allow you to review and analyze by location, application, loop and device, giving an up-to-date view of your plant, simply and quickly.
The W@M portal uses an open web-based platform. Data inventory is stored on your portal and can be accessed at any time by registered users using the web browser. All your important documents related to the specific devices including CAD drawings, certificates, operating manuals etc. can easily be attached.
The portal is open to all types of instruments, valves and actuators, irrespective of manufacturer.
All data can be exported in a structured format (Excel or XML for example). The W@M portal can also exchange data with other Plant Asset Management or Maintenance Management tools, allowing you to benefit from additional information.
| Material linked to service performance |
Documented reports ensure full compliance to audited quality procedures.
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| Documentation available |
For further information on our maintenance services, please download our documentation:
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Diosynth: pharmaceutical industry (press article) |
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'Plant Asset Management system increases reliability of Diosynth' The availability and reliability of measuring devices is of great importance in the manufacturing of pharmaceuticals. At the new Diosynth facility at Oss in the Netherlands, Endress+Hauser not only supplied the measuring devices but also a FieldCare Plant Asset Management System...
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UCB Farchim: pharmaceutical industry |
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'Maintenance concepts for metering technology' Increasing and optimizing installation availability at UCB…
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Wander: food processing industry |
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'W@M Life Cycle Management in the production process' Simply more quality and safety for the next audit
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Heineken: food processing industry |
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'Performance contract provides cost reduction and quality improvement' Heineken Netherlands subcontracts instrumentation workshop
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